Penguin Random House Self-Service is our business-to-business portal that offers retailers a fast and easy way to order books, track shipments, review orders, manage invoices, and place claims.
Registration only takes a few minutes. Start today!
Step 1: Have Your PRH Account Number and SAN Ready
To register, you will need your PRH account number and a Standard Address Number (SAN).
If you recently opened a Penguin Random House business account, you will find your account number in the welcome email from the New Accounts team. Otherwise, you can find your PRH account number at the top of any Penguin Random House invoice.
You may already have a SAN from the SAN agency (Bowker) or may have received one from the New Accounts team when you set up your business account with us (also called RHID). If you don’t, contact the New Accounts team: they will be happy to provide one to you at no charge.
Step 2: Sign up
Go to selfservice.penguinrandomhouse.biz/registration and enter your PRH Account Number and your SAN or RHID. Then click “Next” to continue registration.
On the next screen you’ll enter your email address and password. The final step will be to verify your account through email.
Once completed, you’re all set to browse and order at any time!
For more information, please visit Penguin Random House Self-Service at selfservice.penguinrandomhouse.biz or contact the PRH Self-Service Support Team at bizcs@prh.com with any questions.
Notes for Retailers:
- You can digitally submit your order directly into PRH Self-Service. For instructions on how to do so, please refer to the blog post here.
- If you order for multiple locations, be aware that you will indicate the proper location for each order after you submit to PRH Self-Service.
- Or you can download your Pull List into Excel and upload directly into PRH Self-Service. For instructions on how to do so, please refer to the blog post here.
- Ordering is currently only available on desktop and tablet devices.
- If you need to set up an account with PRH Self-Service, you can read about that here.
Notes for Fans:
- If you are interested in ordering product from this site, please consult this post here.
